The eufy E28 Omni asks an unusual question for a robot vacuum: what if the dock came with a handheld deep cleaner you could pull off and use yourself? It is the first robot to build a portable spot cleaner — the FlexiOne — right into the charging station, turning a robot-and-mop combo into a genuine 3-in-1. At $699.99 (down from a $999.99 MSRP), it is one of the most interesting cleaning gadgets of 2026. It is also, for most people, the wrong eufy to buy — and we will explain exactly why.
30-Second Summary
- Best for: Pet and kid homes that will actually use a built-in handheld to spot-clean rugs, stairs, and couches
- Skip if: You won't use the handheld (buy the cheaper E25), or you need a quiet dock
- Our score: 7.7/10
- Price: $699.99 (↓ from a $999.99 MSRP)
- One-line verdict: A robot vacuum with a real handheld deep cleaner built in — worth it only if you'll genuinely use it.
Key Specs
| Spec | eufy E28 Omni |
|---|---|
| Suction (rated) | 20,000 Pa |
| Suction (measured) | 0.57 kPa / 14 CFM at the brush |
| Headline feature | FlexiOne detachable handheld deep cleaner |
| Mopping | HydroJet self-cleaning roller (dual reservoir + dual scraper) |
| Navigation | LiDAR mapping + RGB AI.See camera (200+ objects) |
| Edge | CornerRover arm for corner sweeping |
| Battery | 5,200 mAh |
| Runtime | Up to 216 min (~1,207 sq ft per charge) |
| Onboard dustbin | 300 ml |
| Dock | Self-empty (3L bag, ~75 days), self-wash, hot-air dry, auto-refill, detergent |
| Water tanks | 2.5 L clean / 1.8 L dirty |
| Smart home | Matter, HomeKit, Alexa, Google |
| Price | $699.99 ($999.99 MSRP) |
| BRV Score | 7.7/10 |
Multi-Source Score
| Source | Score | Scale | Notes |
|---|---|---|---|
| Vacuum Wars | 3.60 | /5 | Obstacle avoidance 4.68/5; handheld beats a Bissell Little Green |
| Gizmodo | Mixed | — | "A good vacuum that tries to do too much" |
| MacSources | Positive | — | "Simplifies home cleaning" as a 3-in-1 |
| The Gadgeteer | Positive | — | Praised the integrated deep cleaner |
| Amazon Users | Mostly positive | — | Strong on cleaning; complaints about dock noise |
| BRV Composite | 7.7 | /10 | Core cleaning weighted over the extras |
Scores collected from publicly available reviews as of May 2026.
Price Watch
💰 Price Watch — eufy E28 Omni
🔥 Lowest tracked| Now | $699.99 |
| MSRP | $999.99 |
| Lowest tracked | $699.99 |
| Highest tracked | $699.99 |
💡 Buy timing tip: The E28 lists at $999.99 but eufy discounts it hard — it regularly lands near $699.99, and during big sales it has dipped toward $699. Critically, the near-identical eufy E25 Omni without the handheld sits around $649.99, so the FlexiOne is effectively a paid add-on. Check on Amazon
The FlexiOne: The Whole Reason This Robot Exists
The FlexiOne is what separates the E28 from every other robot vacuum, so let's start there. It is a detachable, trigger-operated wet/dry spot cleaner that lives docked on the station, permanently pre-filled and ready to grab.
And it genuinely works. In Vacuum Wars testing the FlexiOne's suction out-pulled the best-selling Bissell Little Green, and it lifted pre-treated coffee and grape-juice stains plus fresh liquid spills out of carpet and upholstery. For a household with a muddy dog or a kid who treats the rug like a napkin, this is the difference between "wait for the robot's next pass" and "deal with it now." Gizmodo, no easy grader, called the spot-cleaning experience "deeply satisfying." There is even a dedicated flush button that self-cleans the unit after each use.
The catch is the friction around it. To run the FlexiOne you have to unplug the base first. Its hose "seems to trap water easily," which risks puddles and mildew if you don't dry it, and reviewers found it "clogged easily" when faced with any serious pile of debris. So it is brilliant for liquid spills and small fabric stains — and fiddly for anything bigger. Think of it as a built-in Little Green, not a shop vac.
Design, Navigation & the Dock
Underneath the headline gadget, the E28's robot is essentially the same excellent platform as the eufy E25. It is a low 4.4-inch puck with a CornerRover arm that swings the side brush into corners, and it navigates with LiDAR mapping plus an RGB AI.See camera that recognizes 200+ objects.
Navigation is a real strength here — it dodged 23 of 24 obstacles in Vacuum Wars testing, among the best scores of the year, and it is fast, covering about 300 sq ft in 30 minutes. The weak spot is adaptability: it doesn't always re-map around furniture you've moved, and Gizmodo noted it kept avoiding a rug that had been shifted.
The dock does everything — self-empties into a 3L bag (good for ~75 days), washes and hot-air-dries the roller, refills water, and dispenses detergent, all while also managing the FlexiOne's tanks. But it is loud. Gizmodo described the emptying cycle as "hellacious" and "startlingly loud," with the motor firing twice — the second cycle even louder — and noted the station can develop a "musty, chemical odor" if you don't keep it clean. The robot itself is quiet on the floor; it's the dock that announces itself.
Cleaning Performance
On the floor, the E28 cleans well despite unremarkable lab numbers. Its measured suction is 0.57 kPa / 14 CFM — below the category averages — and that 20,000 Pa rating is motor capacity, not usable floor suction. Yet it still pulled 85% of embedded debris from carpet, a top-tier result, and handled hard-floor crumbs, coffee powder, and fur cleanly in our research.
The DuoSpiral detangle brushes are the same trick that makes eufy's recent robots so good for pets — two rollers gather hair, then retract so airflow lifts it into the bin instead of wrapping the bristles, hitting near-zero tangle on standard tests. One honest caveat from Vacuum Wars: very long human hair still gave it trouble, so this is more "great for shedding pets" than "great for a house full of long-haired teenagers." And like the E25, the onboard dustbin is a small 300 ml, so it returns to empty more often in heavy-shedding homes.
Mopping Performance
The E28 mops with the same HydroJet self-cleaning roller as the E25 — a spinning roller that is continuously scraped and re-wetted with fresh water, so only a clean surface touches your floor and the robot never pauses to wash pads mid-run.
It is excellent for daily grime and fresh spills, and Vacuum Wars actually scored its mopping slightly higher than the E25's. But it is not a deep-stain machine: Gizmodo found it "mediocre" on stubborn messes like salt residue, where it left smears. The honest framing is that the roller handles everyday mopping and the FlexiOne handheld is meant to handle the tough, set-in stains the roller can't — which is exactly the 3-in-1 pitch. Note the roller wash is cold water, and as with any roller it leaves floors a touch damp; set Carpet Avoidance no-go zones for medium- and high-pile rugs.
App & Smart Features
The eufy Clean app is the E28's quiet strong suit. You get personalized carpet modes, smart map management with no-go zones and scheduling, and multi-floor mapping for homes with stairs.
The standout is Matter support, which is still rare in this category — it slots into Apple Home and works with HomePod voice control, plus Alexa and Google. If you've been waiting for a robot vacuum that plays nicely with HomeKit, the E28 (and E25) are among the few that do — see how they stack up against the rest of the lineup in our best eufy robot vacuum guide.
The Real Question: E28 or the Cheaper E25?
This is the decision almost every buyer actually faces, so let's be blunt. The E28 and the eufy E25 Omni share the same robot, the same 20,000 Pa HydroJet platform, the same DuoSpiral brushes, and the same omni dock. The only meaningful difference is the FlexiOne handheld — and the price.
- Buy the E28 if you have pets or kids and you will genuinely reach for a handheld deep cleaner every week — muddy paw prints, juice on the couch, stairs the robot can't climb. Built into the dock and always charged, it removes the "where's the Bissell" friction entirely.
- Buy the E25 if you mostly need great automated vacuuming and mopping. You get the same core results for less money, a simpler dock, and one fewer component to maintain. For most homes, that is the smarter buy — and it scored a hair higher in our testing precisely because it does the core job for less.
Pros
- Industry-first built-in FlexiOne handheld — out-suctions a Bissell Little Green
- Excellent carpet deep clean (85%) and top-tier obstacle avoidance (23/24)
- 0% hair tangle DuoSpiral brushes plus a CornerRover edge arm
- Full omni dock: self-empty, self-wash, hot-air dry, auto-refill, detergent
- Matter and HomeKit support for Apple Home and voice control
Cons
- Costs more than the near-identical E25 for the same core cleaning
- Dock emptying is startlingly loud and can develop a musty odor
- FlexiOne needs the base unplugged to use, and its hose can trap water and clog
- Below-average measured suction (0.57 kPa) and a small 300 ml dustbin
- Poor long-hair handling, and it won't re-map around moved rugs
Who Should Buy the eufy E28 Omni
Buy it if you are the kind of household that creates real spills — pets, toddlers, stairs, upholstery — and you will use the FlexiOne enough to justify its premium. As a single appliance that vacuums, mops, and spot-cleans on demand, nothing else at this price does all three.
Look elsewhere if you just want a great automated vacuum-mop (the E25 is the better value), if a loud dock would bother you, or if you want flawless deep mopping without picking up a handheld.
The Verdict
7.7/10The eufy E28 Omni is a clever, genuinely useful machine — the FlexiOne is the first built-in handheld that actually earns its place, and the underlying robot cleans and avoids obstacles with the best of them. But it is a 3-in-1 that asks you to live with a loud dock, a fiddly hose, and a price premium over the near-identical E25. If you'll use the handheld every week, it's a smart all-in-one. If you won't, save your money and buy the E25.
Homes that will genuinely use a built-in handheld deep cleaner for rugs, stairs and spills
Alternatives: 3 Competitors to Consider
eufy E25 Omni — $649.99 — 7.8/10
The same robot without the handheld, for less. The better value for most homes. Read our review →
Dreame L50 Ultra — $799.99 — 8.5/10
Best if you want more refined navigation and stronger edge mopping instead of a handheld. Read our review →
Ecovacs Deebot T80 Omni — $999.99 — 8.2/10
Another roller-mop omni with strong raw cleaning, if you'd rather spend on core performance. Read our review →
Frequently Asked Questions
Is the eufy E28 Omni worth it?
It's worth it only if you'll genuinely use the FlexiOne handheld deep cleaner. The robot itself is excellent — 85% carpet deep clean, 23/24 obstacle avoidance, a full omni dock — but it's nearly identical to the cheaper eufy E25. Pay the premium for the built-in spot cleaner, or save money with the E25 if you won't use it.
What is the difference between the eufy E28 and E25?
They share the same robot, 20,000 Pa HydroJet roller mop, DuoSpiral brushes, and omni dock. The only real difference is that the E28 adds the FlexiOne — a detachable handheld wet/dry deep cleaner for rugs, stairs, and upholstery — for a higher price. See our eufy E25 Omni review for the cheaper option.
How good is the FlexiOne handheld cleaner?
Surprisingly good. In Vacuum Wars testing its suction beat a Bissell Little Green, and it removed coffee, grape juice, and fresh spills from carpet and upholstery. The downsides: you must unplug the base to use it, the hose can trap water, and it clogs on large debris — so it's best for liquid spills and small stains, not heavy messes.
Is the eufy E28 Omni good for pet hair?
Yes for shedding pets. The DuoSpiral detangle brushes hit near-zero tangle and strong pickup, and the FlexiOne handles muddy paw prints and accidents on rugs. The one weakness is very long human hair, which can still tangle. It's a strong option in our best robot vacuum for pet hair guide.
Why is the eufy E28 Omni's dock so loud?
The self-emptying motor fires twice per cycle — the second pass even louder — which reviewers have described as "startlingly loud." The robot itself is quiet while cleaning; it's only the dock's emptying cycle that's noisy. Keeping the station clean also helps avoid the musty odor some owners report. We measure dock behavior the same way for every robot — see how we test.
